Help 緊急 · Stop X01
落とし物
Lost and found in Japanese
Shibuya's streets all look the same, and your wallet is gone. Good news: the koban by the Hachiko statue is right there. Say you're lost or have lost something, find a koban, and ask for someone who speaks English.
Phrases
道に迷いました
みちにまよいました
michi ni mayoimashita
I'm lost.
Say it at a koban, station or shop, then show the address or map pin of where you want to go.
財布をなくしました
さいふをなくしました
saifu o nakushimashita
I lost my wallet.
Swap in any item: スマホ (sumaho, phone), かぎ (kagi, key), カード (kaado, card).
交番はどこですか?
こうばんはどこですか?
kouban wa doko desu ka?
Where is the police box?
Koban are small police posts, usually near stations. Look for the KOBAN sign.
英語が話せる人はいますか?
えいごがはなせるひとはいますか?
eigo ga hanaseru hito wa imasu ka?
Is there anyone who speaks English?
Asks the whole office, not just the person in front of you, so nobody is put on the spot.
パスポートをなくしました
pasupooto o nakushimashita
I lost my passport.
Report it at a koban first, then contact your embassy about a replacement.
電車に忘れ物をしました
でんしゃにわすれものをしました
densha ni wasuremono o shimashita
I left something on the train.
Tell station staff the line, the time and which car you were in. Lost items very often turn up.
What you’ll hear
Staff talk fast. Here’s what they are likely to say at this stop, and a good answer.
どうされましたか?
dou saremashita ka?
What seems to be the problem?
A police officer at the koban asks how they can help.
道に迷いました
michi ni mayoimashita
I'm lost.
どこでなくしたか、わかりますか?
doko de nakushita ka, wakarimasu ka?
Do you know where you lost it?
The officer asks about your missing item.
渋谷駅だと思います
Shibuya eki da to omoimasu
I think it was at Shibuya Station.
こちらにお名前と連絡先を書いてください。
kochira ni onamae to renrakusaki o kaite kudasai.
Please write your name and contact details here.
Filing a lost-item report. Your hotel's name and phone number work as contact details.
はい、わかりました
hai, wakarimashita
Okay.
Culture tip
Koban: The Neighborhood Police Box
Koban (交番) are small police posts near stations and busy corners, often marked KOBAN. Officers give directions, take lost-item reports and help in emergencies. If nobody's in, they're out on patrol: use the phone there. Lost wallets often come back, cash and all.
“If a koban is empty, you can use the phone there to reach the police.”
The officers are probably out on patrol, and the phone puts you through to the police.
Practice scene
The Missing Wallet
Shibuya Station Koban, by the Hachiko exit. Your wallet is gone, and you think you left it on the train.
Officer Mori · Police officer at the koban
-
こんにちは。どうされましたか?
konnichiwa. dou saremashita ka?
Hello. What seems to be the problem?
-
Your turn: Tell the officer you lost your wallet.
財布をなくしました
saifu o nakushimashita
I lost my wallet.
-
財布ですね。どこでなくしたか、わかりますか?
saifu desu ne. doko de nakushita ka, wakarimasu ka?
Your wallet. Do you know where you lost it?
-
Your turn: You think you left it on the train. Tell him.
電車に忘れ物をしました
densha ni wasuremono o shimashita
I left something on the train.
-
わかりました。駅に連絡してみます。こちらにお名前と連絡先を書いてください。
wakarimashita. eki ni renraku shite mimasu. kochira ni onamae to renrakusaki o kaite kudasai.
Got it. I'll contact the station. Please write your name and contact details here.
-
Your turn: The form is all in Japanese. Ask if anyone there speaks English.
英語が話せる人はいますか?
eigo ga hanaseru hito wa imasu ka?
Is there anyone who speaks English?
-
少々お待ちください。英語ができる者を呼びます。
shoushou omachi kudasai. eigo ga dekiru mono o yobimasu.
One moment, please. I'll call someone who speaks English.
Scene complete! You earned the Shibuya Station Koban stamp.
Phrases from Ekiben content v3